Posts Tagged ‘ hostease ’

HostEase Will Offer Chinese Customer Support

July 14th, 2010  in Uncategorized 13 Comments »

Since the foundation of HostEase, we are committed to continually improving our service and creating supreme servers for our customers. Depends on the advantages of good quality, lower price, considerate service, HostEase’s market share increases constantly. HostEase enjoys great popularity among Chinese users also for its high speed server. Therefore, for the convenience of overseas Chinese customers, we have launched the Chinese website, http://cn.hostease.com.

And we are going to make a step further; Chinese Customer Support will arrive very soon! We will offer Chinese Customer Support for the sake of better understanding and customer services. By that time, Chinese customers will be able to submit tickets in Chinese and receive replies in Chinese. With the 24/7 Live-chat option, users from China can talk with our technical staff in Chinese, which will be much easier for discussing and problem-solving.

We have good reasons to believe that the launch of Chinese Customer Support will be helpful for you, from the negotiation, purchase, payment to the after sale service. Host your website with HostEase now; it will ease your online journey!

Chinese HostEase Launched

May 24th, 2010  in About HostEase 67 Comments »

Our Chinese site launched!

As we promised in HostEase to Expand Chinese Market, the Chinese-language web site of HostEase has already launched at http://cn.hostease.com. This will be our first step on expanding the Chinese market.

Besides, the Chinese customer service is coming soon.

Welcome to visit HostEase’s Chinese official site and contribute your valuable advice. Your opinion counts!

HostEase to Expand Chinese Market

March 5th, 2010  in About HostEase 80 Comments »

Recently, we have made a decision of developing China into one of HostEase’s top markets on the top meeting.

In August, 2009, HostEase announced that it had launched the support of Alipay — the major online payment method in China. The Eastern country has become one of the most important markets for hosting industry. A research for CRINORDIC.COM indicates that there are 384 million Internet users in China by the end of 2009, among which the need of web hosting are growing rapidly.

There’s some web hosting providers that have already started their business in China. It would be hard work to get better position in the ever-growing market, fortunately the support of Alipay laid a solid foundation for our entering Chinese market.

As one of the most promising hosting provider with high performance in the field, we make “Easing Customers’ Hosting Experience” as our mission, and are dedicated in providing the best service for our customers.

Our Chinese official web site will be launched in a few months, and other service projects such as hosting solutions designed for Chinese small and medium-sized enterprises and individuals, Chinese customer service are also in progress now.

Hope everything goes well!

$6.95 for purchasing domain name and $4.95 for transferring!Unbelievable!

February 21st, 2010  in Domain Name 207 Comments »

HostEase is a global provider of web hosting and domain registration. She has maintained a 99.9% + Uptime. She offers you 24/7/365 Live Support Team to help in case of any problems. Hostease.com serves customers ranging from individual websites, small business, and ecommerce shops to Fortune 500 companies worldwide. HostEase always provides excellent service to her coustomers in both web hosting and domain name.It’s possible for you to purchase 13 kinds of domain names from HostEase.They are listed as following: .com .net .org .biz .us .info .name .cc .eu .tv .bz .mn .mobi .Great!

HostEase always makes every effort to assist its customers.Now a new coupon code for domain name is coming again-”695TLD“.Believe It Or Not? Domain name with postfix .com .net .info .biz and .us can be purchased only with $6.95.What’s more,free ID protection is accessible.

Don’t wait:First 1000 times only!

Here is the url for you to purchase domain name:

https://manage.hostease.com/cart.php?a=add&domain=register

Attention Please: Such discount is also accessible in the situation of domain transfer.That is,it’s possible for you to enjoy a surprising renewal price $4.95 for the first year using coupon code “695TLD” when transferring your domain name to HostEase.Unbelievable!As you know,the common renewal price for the first year when transferring to HostEase is $7.95(That’s pretty low,but now even lower).

Here is the url for you to transfer your domain name:

https://manage.hostease.com/cart.php?a=add&domain=transfer

Please feel free to enjoy it.

Why Should We Use HostEase’s ns

February 11th, 2010  in About HostEase 153 Comments »

Recently, some customers ask if they can use their former nameservers instead of changing the nameservers to HostEase’s. Here I’ll give some explanation on it.

It’s known that a domain name will be managed by at least two nameservers (ex> ns1.hostease.com & ns2.hostease.com) after being registered. Usually, these two nameservers belong to the domain registrar where you register your domain name. For example, if you registered a domain name at Godaddy.com, your default ns will be Godaddy’s. Once you heard that HostEase’s web hosting is good and reliable, you plan to purchase HostEase’s web hosting. After paying for the order you have placed, the new account information will be sent to you. And you will see one sentence as followed: If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

Nameserver 1: ns1.hostease.com (174.37.94.191)
Nameserver 2: ns2.hostease.com (67.228.202.115)

Why? Some people may be a little puzzled. Well, in fact, you can use your former ns, but sometimes it may bring some inconvenience to you. For example, if you purchase basic hosting package from HostEase.com and you will enjoy unlimited addon domain feature. But you will find that it’s not possible for you to add a domain in your cPanel if you don’t change your ns to HostEase’s. And also if you plan to add a subdomain, you have to add a A record in you domain control panel. Every time you should make corresponding domain record in you former domain control panel after operating in Domains of your cPanel. But if you have changed your ns to HostEase’s, it will help you add corresponding domain record when you add a subdomain or change the MX record and etc…. I believe you have already understood why you should use HostEase’s ns when using its hosting.

The Significance of Customer Support

February 1st, 2010  in About HostEase 109 Comments »

Without doubt the most important aspect of any hosting plan is support. That is, the major consideration in choosing a web hosting service is to find a web hosting providers that offers excellent customer service and support. You want to know that whether you can get urgent help when you have a problem. No matter how much experience you have with maintaining websites, from time to time something will go wrong. At this point it’s very important to have access to a good support team. Most of the time a good support team will be able to resolve your issue in less than 30 minutes. But if you choose a web host with poor support you could be waiting up to 24 hours for a response. For those who own personal websites, this might not be a problem. But if you run an online business, it’s vital that your website is up and running again as soon as possible.

Once you have narrowed down your search to a couple of web hosts it’s always a good idea to get a feeling for their support by asking some questions. This will give you a good indication as to how reliable their support is. So you should always search for a web hosting provider that offers 24 hours a day, 7 days a week technical support with highly experience technicians, so that any web hosting problems will be resolved within a reasonable amount of time. You may also want to test how responsive is their customer support by sending few inquiry emails to the web hosting provider. In general, any response in less than 24 hours is considered acceptable. It is a sign of poor customer support if they take more than one day to response.

What’s more, a web hosting provider with excellent support should also provide multiple support channels, such as 24/7/365 email support, live chat, online knowledgebase, ticket and telephone.We are proud that Hostease.com provides 24/7/365 customer suppot.How long has the web hosting provider been in business and what number of customers they currently have are also good indications of the quality of their hosting products as well as the stability of the company. Even though cost of the web hosting service is also important but it should not be your major consideration. Because the price of a web hosting service has been declining over the years due to competition, as a result, the price of most of the web hosting services offering quality hosting features is very affordable.

In addition, it is more important to ensure the web hosting service that you choose is able to meet your website hosting requirements, ensure your website is always accessible with satisfying speed, provide scalability to grow and expand your website as well as offer excellent customer supports.

All in all, the web hosting provider should attach great importance to their customer support and make customer satisfactory to the best of their abilities. Good support, good hosting.

Supported HostEase Shared Web Hosting Features

January 29th, 2010  in Web Hosting 76 Comments »

PHP5: Hypertext Preprocessor, PHP is a powerful and easy-to-use scripting language.
With the fast updating of PHP, the coming of PHP5 official version marks a new era of PHP in July 2004. PHP5’s greatest feature is the introduction of object-oriented mechanisms with the retaining of the downward compatibility. In addition, the integration of aspects of the object is no longer a problem. PHP5 can also improve the function of creating dynamic images to support a variety of image formats (such as PNG, GIF, TTIF, JPGE, etc.). It is very simple and efficient to make image processing. And PHP5 can use a series of powerful ways to deal with XML documents. Its future development prospects must be impressive.

MySQL Database: It is an open source relational database management system because of its speed, reliability and adaptability concern. MySQL database system uses database management language – Structured Query Language (SQL) for database management. It provides programming language and other programming interfaces (APIs) to support a variety of characters segment type. The combination of MySQL and PHP can provide some effective methods and practical tools for dealing with database operations perfectly. The enhancement of the Web-based database and speed of implementation of the project are absolutely wonderful. Many large web sites use mysql database so that mysql development prospects are very bright.

CGI: Common Gateway Interface .It is a tool that can make other programs on the machine connects with HTTP server and the procedure should be run on a network server. The vast majority of CGI programs are used to explain the process data from a form input information and generate a corresponding treatment in the server, or the appropriate information back to the browser. CGI program can also make web pages with interactive features.

PERL: Practical Extraction Report Language, Perl is a high-level language which has the power and flexibility to show high performance. As scripting languages, Perl does not require the compiler and linker to run the code, but all you have to do is to write and tell Perl to run programs only. This means that Perl programming problem for the small quick solutions is very satisfactory. Perl interpreter, as open source free software, can be run on most operating systems. People can easily migrate to different operating systems. Perl is a language to complete the task. In the beginning, Perl on the design as simple tasks can be simplified without losing the ability to address difficult issues of language. It can be very easy to operate digital, text, files and directories, computers and networks, in particular, is a procedural language.

Python: It is an object-oriented computer programming language, which is also a powerful and complete general-purpose language. With 10 years of history, Perl is a mature and stable programming language. This language has a very simple and clear syntax features, suitable for the completion of a variety of high-level task, and can run on almost all of the operating system. At present, this language is related to the rapid technological development, the rapid expansion of the number of users and relevant resources.

SSI: Server Side Include is a server-based web production technology. The content is sent to the browser before you can use the “server-side include” directive text, graphics, or application of information in web pages. It is a simple way to use the include file. , this statement is directed into the appropriate Web server, moreover, the use of include files can be done only in one place.

Cronjobs: Cron jobs are scheduled tasks that take place at predefined times or intervals on the server. A cron job is a series of simple tasks executed from a script file in Linux. Cpanel offers this screen as a tool for setting up cron jobs you have already done on the server.

Curl: It is a file transfer tool working to use URL syntax on the command line. Curl language is also a programming language, which was designed to write network program. To make Curl run smoothly, an operating environment must be installed on client-side.. It is very easy to learn programming with high efficiency and support multiple inheritance, generic data types such as object-oriented programming language.

GD: graphic device. As an image toolkit and graphics library, GD is an extension of php processing library. GD library provides a range of APIs to process images. GD library can help to process or generate images.
ImageMagick: It is a stable set of tools and development kits that can be used to read, write and deal with a variety of basic format of the image files. People can not only gain web applications according to the needs of dynamically generated images, but also make an image or picture sequence of changes in the size, rotation, sharpening, and the results of operations can be kept in the same format .The operation of the picture can be carried out through the command line, but also can be programmed to complete. Now, ImageMagic could focus on performance and providea stable API. It is a totally free powerful tool.

Gzip/Deflate: Gzip has become a commonly-used data compression format, or a file format. GZIP encoding on the HTTP protocol is used to improve the web application performance technology. GZIP compression technology allows users to experience a faster speed for the websites. There are two obvious advantages, one is to reduce the storage space, the other is to transfer files across the network to reduce the transmission time. It is very convenient and easy to use. Deflate has changed into Zip which can provide a free compression utility gradually applied in more fields. Compressed files were not allowed to read data from stand-alone document. Zip is a very simple difference in compressed archive format for each file.

PDOmysql: The PHP Data Objects (PDO) extension defines a lightweight, consistent interface for accessing databases in PHP. Each database driver implements the PDO interface can expose database-specific features as regular extension functions. People cannot perform any database functions using the PDO extension by itself; they must use a database-specific PDO driver to access a database server. PDO provides a data-access abstraction layer so that people use the same functions to issue queries and fetch data.

Zend Optimizer: It can make the optimized code increase the php application’s execution speed. The principle is achieved for those who have run to optimize the code generated, prior to implementation by the compiler. Normally,, the implementation of ZO can not make the php program much faster. This means that site visitors can browse the web faster to complete more tasks It also means faster response can save hardware investment and enhance the services provided by websites. Therefore, the use of ZO, is equivalent to increasing e-commerce profitability. ZO can bring php users many benefits, especially those who operate the site. Running php program can significantly reduce the server cpu load and response time

phpMyAdmin: Based on PHP, phpMyAdmin is a MySQL library management tool which build up on websites with web-based framework. People can manage the entire MySQL server and single database. In order to achieve the purpose, they will need to set MySQL users reasonably. phpMyAdmin is a third-party tool included with Cpanel, used for manipulating MySQL databases over the Internet. Using phpMyAdmin, they can add and drop databases, create, alter, and delete tables, add, edit, and delete fields, execute SQL statements, and manage users, keys, and permissions. It is very powerful.

.htaccess: .htaccess files (or “distributed configuration files”) provide a method for the directory to change the configuration, that is, in a particular document directory, an instruction can be placed in one or more documents to the role of this directory and all subdirectories. And the command used is limited. Administrators can set up Apache to AllowOverride directive. Htaccess can help us to achieve such purposes: Folder and password protection the user automatically redirect, Error pages customizing changing your file extensions, banning a specific IP address of the user, to allow only specific IP addresses of users, to prohibit directory listings, and the use of other files as index files, and some of the features.

Custom php.ini : it is a configuration file in which shared web hosting can be revised. It is very convenient to deal with such problems promptly.

Custom error page: An error page informs a visitor when there is a problem accessing your site. Each type of problem has its own code. For example, a visitor who enters a nonexistent URL will see a 404 error, while an unauthorized user trying to access a restricted area of your site will see a 401 error. Basic error pages are automatically provided by the web server (Apache). However, if you prefer, you can create a custom error page for any valid HTTP status code beginning with 4 or 5.

Cpanel: Cpanel is the best among all the control panels available. It has many features which are attractive because of these easy-to-use and friendly elements. It is very popular and inexpensive, but it uses Linux only as its platform. Cpanel allows people to manage their sites completely and give them total control in management as a next generation management software application and website configuration. The Graphical User Interface is very easy- going and friendly to use freely.

Hotlink protection: Hotlink protection prevents other websites from directly linking to files on your website. Other sites will still be able to link to any file type that you don’t specify below. An example of hotlink would be using a <img> tag to display an image from one site to somewhere else on the net. The result is that the other site is stealing your bandwidth. One should ensure that all sites linked directly. Hotlink protection is actually using a server-side programming to prevent software through the url filtering technology.

Awstats: Awstats is a free, powerful and personalized tool to bring advanced network, traffic, FTP or mail server statistics graph. This log analyzer shows all possible information contained in your log on several graphical web pages as a CGI or from the command line. It uses part of the archives to handle a large number of log files quickly. And it can analyze log files from all major server tools.

About Softlayer Data Center

January 27th, 2010  in Server 174 Comments »

Softlayer Data Center is one advantage of our HostEase. We make our servers locate in Softlayer Data Center. HostEase just employs high-quality hardware equipment in the datacenter to provide a wide variety of services for the customers. SoftLayer Data Center is well-known in America. SoftLayer provides global, on-demand data center and hosting services from facilities across the U.S. It can take advantage of best-in-class connectivity and technology to innovate industry leading. It also gets automated solutions that empower enterprises with complete access, control, security, and scalability.

SoftLayer was founded in 2005. As a powerful strength in web hosting industry in the United States, It likes a dark horse full of vigor. There are a lot of good remarks about it in many hosting forums so that customer satisfaction is very high.

By the end of December 2007, following the SoftLayer data center in Dallas, United States established the second data center in Seattle- the world’s third largest Internet Data Center. The third data center was built in Washington DC In May 2008.

SoftLayer servers come with one of the industry’s most complete set of standard features and services at no additional cost. 10G optical fiber was adopted to connect various data centers which integrated through proprietary automated tools. SoftLayer data centers have a lot of advantages, such as 40G bandwidth to the rack, 100% Cisco network, redundant backbones, Cisco ASA hardware firewall, virus and spam filtering and server 10/100/1000Mbps port access options.

They provide high-performance web hosting with affordable price. What they offer can cater to those people who are very satisfied with all things in accordance with foreign customers comment on their best services .What’s more; many clients from China enjoy the fast speed to visit the websites easily.

SoftLayer data centers can offer dual-processor single-core server, dual-processor multi-core servers, quad-processor multi-core servers, equipped with powerful hard-proof facilities. The industry’s management and data transfer via VPN over dedicated carriers segregated from public network.

SoftLayer’s innovative infrastructure, solutions, and automation capabilities provide unique advantages for virtualized solutions and a truly virtual data center so that it is very promising and prosperous.

The Benefit of Dedicated IP

January 22nd, 2010  in About HostEase 79 Comments »

HostEase.com provides three kind of shared web hosting packages: Blog hosting, basic hosting and business hosting. Business hosting package provides free dedicated IP and other two packages also support dedicated IP. Why should we use dedicated IP? Do you know the advantage of dedicated IP?

We all know that we can visit a website via the IP after using a dedicated IP. But this will be impossible when we are using a shared IP. And there are still two obvious advantages of using dedicated IP:

1. Using dedicated IP can circumvent associated risks from shared IP condition, that is, if a single user is shielded by associated organization or even a country for suffering attacks (such as DDOS), violations (such as pornography), or just because of the abrupt policy, other users will also be implicated. Therefore, when using the shared IP, the whole server will be affected if there is something wrong with one user. Such problem can be only resolved by using dedicated IP.

2. A dedicated IP can greatly enhance the opportunity of being included by search engines. Search engines may think the website has a good quality if a dedicate IP is corresponding to it, and then raise its level when including it. While in the situation of shared IP, there are hundreds of websites under an IP, search engines may think the quality of the website is not high, and accordingly lowers its level when including it.

Therefore, if you plan to purchase shared hosting from HostEase.com, it’s sensible for you to buy a dedicated IP at the same time. It will only cost you $2.5 per month and I’m sure you will benefit much from it. It’s also possible for HostEase’s old customers to upgrade in their client area so that they can get a dedicated IP.

Notice of Upgrade

January 19th, 2010  in Uncategorized 55 Comments »

To provide service on a best-effort basis, HostEase schedules upgrade or maintenance regularly.

The recent upgrade schedule will fall on 1:00 ~3:00 am, Jan. 21st, PST, which is an upgrade of HostEase’s Customer Home. During the maintenance, the service of customer login and product order will be unavailable; customers may access their hosting accounts through cPanel (http://yourdomainname/cpanel). www.hostease.com will also be accessible then.

HostEase Technical Department
Jan.20, 2010