With R1Soft installed on hostease servers, you can enjoy:

Daily Data Backup (Free)
Single File Restore in cPanel (Free)
Database Restore
Whole Account Restore

That is, your data on hostease servers will be safer than before and it’s easier for you to restore a single file in cPanel since we have enabled daily backup on the server! But if you need restore the database or whole account, you have to contact us and ask the system administrator to do this for you. In this way, you will be charged $5 once for database restore and $15 once for whole account restore. By the way, if the data loss is caused by HostEase, we’ll help you restore your data freely. And we promise you the data will be restored within 24 hours in any way.

In order to provide better service to you, we have adjusted the former backup policy. Details are listed as following:
We provide free daily data backup for you.
We continue to provide free backup service to you even if the number of inodes in your account has been more than 50,000.
We’ll not provide automatical backup to your account if the disk usage is more than 10 G. However, you can purchase the backup service if you like. In this situation, you’ll be charged $15 per 50G.

Thank you all. We’ll continue to provide better and better service to you!

i.Login
Through the site of dcp.hostease.com, we can enter into the login page. Then it is required to enter your username and password. At this time, customers will meet all kinds of problems to cause the failure to log in.

Firstly, you have to know what is your username. The username is also the address of your mailbox when you register your domain name;

Secondly, concerning to the password, you can click “Forgot Password ” to reset a password if you are the first time to log in, then the password will be sent to your mailbox. If you can’t find the email, please check the junk mail. Some kinds of mailbox indeed can’t receive it, at this time you have to contact the customer service to send a temporary password to you.

ii. Functions
When you login in the DCP successfully, you can manage your domain name in it. Here, you can modify NS and propagation, enable privacy protection, accomplish domain forwarding and so on.

But you can’t renew and transfer your domain name in DCP, they have to be handled in your manage account.
The following is the detailed steps about several important functions.

Modify NS
Products——List All Orders——domain name——Domain Registration——Name Servers——fill in NS

Modify Propagation
Products——List All Orders——domain name——DNS Management——Manage DNS——click Add A Record

Enable Privacy Protection
Products——List All Orders——domain name——Domain Registration——Privacy Protection——Enable

Accomplish Domain Forwarding
Products——List All Orders——domain name——Domain Forwarding——fill in Destination

Move Domain Name
Products——List All Orders——domain name——More Services——fill in New Customer’s ID and New Customer’s username

In the third century BC, Rome was in war, and in order to supply more soldiers to the battlefield, the tyrant, Nero Claudius, asked all the men of the right age to join the army. In this way, so many people had to separate from their love and the whole country was covered with lovesickness. But the tyrant got angry with it, and prohibited the marriage, however, he couldn’t prohibit love. Many young people came for Valentine and asked for his help, so Valentine presided over the weddings for these loves. For a time, the exciting news spread across the whole country and inspired the people. But the tyrant got angry again, and the result was Valentine being sent into jail. Before long, the priest was beheaded
by the tyrant on February 14th, 270 BC.

In memory of the brave priest, people celebrated on that day he died. Many centuries passed, people had already forgotten the tyrant of Nero Claudius, but Valentine was still in people’s mind.

Until now, Valentine’s Day has already developed into a day for love.

As you know, there are three kinds of shared hosting packages in Hostease: blog share hosting, basic shared hosting and business shared hosting. What’s more, we still have four payment plans: monthly, semi-annually, annually and biennially. The only unchanged method for subscribers to enjoy the free domain name is to purchase one of three packages with an annual or biennial payment method. That is to say, if you purchase the blog shared hosting for one year, you can apply for a free domain name for one year. While if your purchase the hosting plan for two years, you can apply for a free domain name for two years.

Now I will give you two methods to enjoy the free domain name.

i. Get the free domain name on purchase of the hosting plan.
When you place an order for the annual or biannual shared hosting plan, you can register a domain name by the way.

ii. Apply for the domain as you have purchased the hosting plan.

Most of subscribers may forget to register a free domain name on purchase of the shared hosting plan. Don’t worry! You can contact with customer service representatives at any time. If you are eligible, Chinese or English customer service representatives will help you register the domain name for free quickly.

Here I will explain the meaning of “For Life”!
“For life” does not mean that as you purchase the shared hosting for one year, you can use this domain name for life without paying for it. The correct meaning is that you can use this domain name for one year if you renew the hosting plan for one year. If you renew the hosting plan for ten years, you can use the free domain name for ten years. The service life of this free domain is equal to the billing cycle of your shared hosting plan.

Now you may know the real meaning of “Free Domain Name For Life”. As well, you still need to remember this point. There are six top-level domains that subscribers can register as the free domain name including the domain names .com, .net, .org, .us, .biz, .info. What’s more, if you want transfer this free domain to other registrars, it’s OK, you can do it if you like. We will never forbid you guys to transfer your free domain name.

This coupon code “28off” is valid for the Blog, Basic and Business package; you will enjoy a 28% discount when you purchase anyone of these three packages annually or biennially with the coupon. These three kinds of packages are widely known among HostEase users and they are also the star products of HostEase. The business package is $143.4/year, with the discount only $103.2/year.Further more; you can get a free domain and SSL certificate! What a big saving! We believe this is a real gift for the users who intend to build a business website.

We also have coupon code “hostease”, it can save you 20%.It is valid for any billing cycle. If you just want to have a try for a month,”hostease” is also a good option. We consider every aspect of you.

The New Year is coming, let’s celebrate together, and let step forward together.

However, sometimes we may encounter such error notice: The remote server didn’t report a correct md5sum of the archive. Now I’ll share with you the way to deal with such issue.

First, login to the source server that you want to copy account from using ssh tools such as putty. Then use “cd /home” changing the directory to /home and run the command “/scripts/pkgacct cpusername”.The cpusername means cPanel username of this account on the server. After it finished, you may see a compressed file named cpmove-username.tar.gz under /home directory.

Then, login to the destination server which you want to transfer the account to. Then run the command “rsync -avuz -e ssh root@source server’s IP:/home/cpmove-username.tar.gz /home”.

Finally, run the command “/scripts/restorepkg cpusername” to restore the new account on this server.

By the way, you’d better change the permission and ownership of the new account on this server. The default owner and group may be the cpusername and the default permission is 644 for files、755 for folders if you use suphp manner to handle php on the server.

i.Achieve this function in cPanel
Firstly, log in your cPanel. Go to “Redirects” under “Domains” column. Click it and then you can set 301 redirects here. Please note that there are two types of redirects, permanent redirects (301) and temporary redirects (302). The difference between them is: the permanent redirect will notify the visitor’s browser to update any bookmarks that are linked to the page that is being redirected, while temporary redirects will not update the visitor’s bookmarks. People may choose permanent one at most cases. Now, let’s come to the point. You need to fill in with the domain which you want to make 301 redirects, and also the domain you want it redirects to. Then choose one condition of the three listed as following—only redirect with www, redirect with or without www. and do not redirect www. After this, click “Add” button, and now a 301 redirects would be set up successfully.

ii. Set up the redirects via .htaccess file
Go to the root directory of your website contents hosted, and type such code to .htaccess file under this directory:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^olddomain\.com$ [NC]
RewriteRule ^(.*)$ http://newdomain.com/$1 [L,R=301]
Then save it. In this way, a 301 redirects can also be achieved.

In a word, 301 redirects is a effective way for your website when you plan to move your website or change the domain of your website. Hope this can be helpful to you.

San Jose is SoftLayer’s first California data center facility. The San Jose facility is fully connected to SoftLayer’s other data centers located in Seattle, Dallas, Houston and Washington D.C. What’s more, SoftLayer has optimized the route between San Jose and Asia. That’s really good news to website owners in Asia, especially in China Hong Kong, Singapore and Tokyo. It means the accessing speed to SoftLayer San Jose Data Center in these area will be hugely improved and faster compared to SoftLayer’s other Data Centers.

These years, we have cooperated with many Asia site owners and hosting providers and they are using HostEase shared web hosing or dedicated servers all the time. They also submit a lot of precious suggestions to us, for saying optimizing the route between Asia and HostEase servers. We are focusing on this piece of advice and try to find out a solution. Now we bring San Jose servers to you as the Christmas present. And we do believe that Asia friends will like this data center. HostEase will try and go on providing our best service to you.

If you want to choose SofLayer San Jose servers, you can contact HostEase Sales Department via Live Chat through http://support.hostease.com or send a ticket to sales@hostease.com. We’re available to you 24/7/365.

First, let’s log into your domain control panel via http://dcp.hostease.com. Choose the domain you want to manage if you have multiple domains here . If this is the first time for you to login to this panel, you should click “Forget password”. Then the system will send a temporary password to you. But make sure you modify this password to a new one in dcp later because this is a temporary password and it will expire in 3days.

Then choose the domain that needs to be forwarded and click the button named “Manage Domain Forwarding” under “Domain Forwarding”. You can make domain forwarding here. Destination means the website that you wish to forward requests for your domain. Let’s take domain “hostease.com” for example. If we want to forward this domain to blog.hostease.com in its domain control panel, we choose http and fill in blog.hostease.com on the right blank below “Destination” and click “Save” button. The url http://hostease.com will be redirected to http://blog.hostease.com when someone try to access hostease.com after this. Please note that two A record for your domain with and without www will be generated at this time. These two domains will be pointed to 173.193.106.10——the default forwarding DNS server’s address.

You will also see several options below: URL Masking / Stealth Redirection / URL Hiding、Sub Domain Forwarding and Path Forwarding. Enabling URL masking will ensure that your visitors see the source URL and not the destination URL. Enabling Sub Domain Forwarding will forward a request made to http://subdomain.hostease.com to http://yourdestinationurl/subdomain/Enabling Path Forwarding will forward requests made to http://hostease.com/some/path to http://yourdestinationurl/some/path.

To sum up, I think now you will know how to manage domain forwarding clearly. When you want to achieve this function, please take this passage as a reference.

It is easy to create and manage FTP accounts in cPanel. As for creating a FTP account, you just need to take several steps in cPanel:
i. Enter a user name for your new FTP account.
ii.Enter a password and confirm this password.
Note: the strength of the password should be larger than 50 which is defined in HostEase. If the password is not strong enough you may use Password Generator to help you generate a stronger password.
iii. Specify a directory for FTP account’s home directory.
iv.Set the quota for FTP account. The quota field determines how much disk space will be allocated to the FTP account.
Note: when you failed uploading files via FTP, you should reset the quota to allow more disk space for your FTP account.
v. The last step is to click Create FTP Account button.

After doing these above you will find a new FTP account will be listed in the FTP Accounts. This list contains four functions for existing FTP accounts. They are Change Password, Change Quota, Delete and Configure FTP Client.

OK, my friends, through the introduction above, you may have an outlining understanding about FTP account in HostEase. Just as I said above, it is very easy to create and manage FTP accounts in cPanel, so those who are interested in FTP may as well have a try. Wish you have good experience of FTP in cPanel.